Ratings & Reviews

Overall Rating

4
(64 reviews)
82.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Pete B. - |Recommended: YesOrchard Park — Awesome staff, very helpful. I like living here
submitted by Christina G. - |Recommended: YesIt's ok — It's quite
submitted by Sarah H. - |Recommended: YesGreat apartment complex, quiet and clean — This is a quiet, clean and friendly environment. My apartment is spacious and perfect size for my family and I. The management staff is extremely helpful and friendly. The maintenance staff are quick to getting your needs met. Even though there is a roach problem, they have the exterminator if requested every Thursday They have a playground for the kids and a pool. I love living here
response from property -Thank you for your review! We appreciate you taking the time to leave us feedback. If there is anything we can do for you going forward, please be sure to let us know! Thank you kindly - The Team at Orchard Park
submitted by Earl L. - |Recommended: YesClean, Quiet, Maintenance Done In A Timely Fashion — I am happy with my place and the community. The staff is professional and curteous.
response from property -Thank you
submitted by Pamela A. - |Recommended: YesThe leasing staff was very helpful and informative, the apartment i was shown by Mr. Joe was very clean and put together. Ask for Mr. Joe he was very professional and Helpful.
response from property -Glad we could provide you the service that you were looking for in an apartment home community
submitted by Gregory A. - |Recommended: YesN A — Location is good
response from property -Thank you for your review! We appreciate you taking the time to leave us feedback. If there is anything we can do for you going forward, please be sure to let us know! Thank you kindly - The team at Orchard Park
submitted by Cynthia C. - |Recommended: YesAll around view — It a nice area to live in very quite. Nobody really bother you. 5 star
response from property -Thank you for your review! We appreciate you taking the time to leave us feedback. If there is anything we can do for you going forward, please be sure to let us know! Thank you kindly - The team at Orchard Park
submitted by Ashley F. - |Recommended: NoThe rent goes up but no upgrades. — Not the worst but could be better.
response from property -Thank you for your review! We will take in consideration your review. We appreciate you taking the time to leave us feedback. If there is anything we can do for you going forward, please be sure to let us know by contacting the leasing office! Thank you kindly - The team at Orchard Park
submitted by Everett E. - |Recommended: NoBetter than being homeless I suppose — The floors squeak with most every step, holes in the doors, the bathroom fan is so loud most times I just use the hall light instead, the dishwasher is half broken, the sink drips all day and the walls are paper thin and the list goes on
submitted by Wislore P. - |Recommended: YesFine — It was ok
response from property -Thank you for your review! We appreciate you taking the time to leave us feedback. If there is anything we can do for you going forward, please be sure to let us know! Thank you kindly - The team at Orchard Park
submitted by Luc S. - |Recommended: YesI agree the term and conditions. — Very nice place to leave
submitted by Julie P. - |Recommended: YesNice apartments and community, staff service could be better. — Generally, I like my living space and the quiet community. The apartment is comfortable and clean, and there is obvious care when preparing an apartment for a renter to move in. It is during my stay, however, that I have noticed some issues that need improvement. Placing maintenance requests can be a mixed-bag. I am currently waiting for a response on three separate work orders that are over a week old. One involves pest control measures that should have been taken months ago when I placed a previous request about mice coming in through a hole behind my oven I am on the first floor . I was obviously terrified so an exterminator came out to help. That hole though is STILL not filled which it should have months ago. The walls are kind of thin, not too bad if you have respectful neighbors and are yourself respectful of quiet hours. Not sure if this is just a symptom of remote work ramping up, but it is VERY difficult to get someone from the leasing office on the phone. There is an off-site answering service that takes messages and passes them along to the office, but that can prolong the response time. Have an emergency Leave a message when you can except for the emergency Maintenance line - surprise, that voice mailbox is full and does not accept messages . Aside from these issues, the complex is situated in a convenient location for a variety of shopping, parks, and highway routes. I rated an overall 4 stars because my experience lands between 3 4 on a 5-point scale rating. Young professionals, small families, and older couples would be comfortable here.
response from property -Thank you for taking the time to provide your feedback. It is important to us that we provide excellent service at all times, and we regret that you have not been completely happy with your experience. We strive to do better and please our residents. Thank you kindly - The Team at Orchard Park
submitted by Daaiyah B. - |Recommended: YesIt’s amazing — It’s good
response from property -Thank you for your review! We appreciate you taking the time to leave us feedback. If there is anything we can do for you going forward, please be sure to let us know! Thank you kindly - The team at Orchard Park
submitted by Tracey W. - |Recommended: YesSo Fair so good. — It quiet so far however the bird poop on the balconies is annoying and nasty
response from property -Thank you for your review! We appreciate you taking the time to leave us feedback. If there is anything we can do for you going forward, please be sure to let us know! Thank you kindly - The team at Orchard Park
submitted by Julio A. - |Recommended: YesGood — Good
response from property -Thank you for your review! We appreciate you taking the time to leave us feedback. If there is anything we can do for you going forward, please be sure to let us know! Thank you kindly - The team at Orchard Park

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Orchard Park Apartment Homes, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Orchard Park Apartment Homes, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose